Overview
At ZENORTHIS, customer satisfaction is our utmost priority. We strive to ensure that our products and services meet your expectations. However, if you are not wholly satisfied with your purchase, we are here to help.
Eligibility for Refund
To be eligible for a refund, please consider the following conditions:
- Requests must be made within 30 days of purchase.
- Products must be unused and in the same condition as received.
- Proof of purchase is required.
Non-refundable Items
Certain items are exempt from being returned. These include:
- Gift cards
- Downloaded software products
Process for Refunds
To initiate a refund, please follow these steps:
- Contact our customer service team via email at [email protected] with your order details.
- Return the item to our office after receiving approval.
- Once your return is received and inspected, we will notify you of the status of your refund.
- If approved, the refund will be processed within 5-7 business days.
Contact Us
For further inquiries, please contact us at:
Email: [email protected]
Phone: (123) 456-7890
Address: 456 Corporate Blvd, Suite 100, Business City, BC 90210